web hosting terms and conditions
This agreement represents the complete agreement
and understanding between Vikont Solutions Corp., (hereinafter called
"Vikont") and the Client (hereinafter called "Client")
and supersedes any other written or oral agreement. Upon notice
published on-line via Vikont, Vikont may modify these terms and
conditions, amplify them, and/or modify the prices, as well as discontinue
or change the services offered.
Submission of your account order shall constitute your acceptance
of these Terms and Conditions.
1. Provision of services
a. Service means - ANY act of serving the Client,
being provided by Vikont, regardless of its duration and whether
it's a paid service or a service for free.
b. Without limiting the scope of item 1.a. above,
Vikont will provide services on its host computing systems to individual
Clients in exchange for payment of fees and compliance with the
terms and conditions of this document.
c. Vikont Services are defined as the use by the Client
of computing, telecommunications, software, and information services
provided by Vikont. These services also include the provision of
access to computing, telecommunications, software, and information
services provided by others via the Global Internet.
d. Vikont's role in the registration of a domain name
is limited to the submission of the registration request to the
appropriate registrar (the "Registrar"). VIKONT DOES NOT
AND CANNOT GUARANTEE THAT A PARTICULAR APPLICATION FOR A DOMAIN
NAME WILL BE ACCEPTED OR APPROVED.
Please note each individual domain name constitutes a single submission.
Vikont will submit application to the Registrar as provided. It
is the registrant's responsibility to provide accurate information.
Any change to the original information has to be made directly trough
domain management panel.
e. For existing Clients only, Vikont may, with 30
days notice, amend the fees and/or charges for any future server
usage and services.
f. Be advised that upon registering a domain name
with Vikont Solutions Corp. ("Vikont "). You will be subject
to the Terms and Conditions of Vikont, or other registries as applicable.
g. There will be a scheduled maintenance window every
week between 10:00pm (PST) Wednesday and 2:00am (PST) Thursday.
During this time all Vikont services may be unavailable. Vikont
reserves the right to conduct an emergency maintenance window at
any time. During such time all Vikont services may be unavailable.
2. Use of Material
a. Public domain materials (e.g., images, text, and
programs) may be downloaded or uploaded using Vikont services. Clients
may also re-distribute materials in the public domain. The Client
assumes all risks regarding the determination of whether the material
is in the public domain.
b. As provided by International treaties and by United
States federal law, copyrighted materials (e.g., images, text, and
programs) may not be uploaded using Vikont services without the
permission of the copyright holder. Copyrighted materials may be
downloaded for personal use. Except as expressly permitted, materials
under copyright may not be distributed to others. Copyrighted material
may not be changed neither the author attribution notices nor the
copyright notices be modified.
3. Use of Services
a. The Client agrees to maintain a secure password
to the account. Secure passwords are those that are between 6 and
8 characters long, contain upper and lower case letters, and numbers
or other characters, and can not be found in direct or reverse order
in a dictionary, without regard to the language of the dictionary.
The Client is solely responsible for changing its password as required
to assure secure access to its account.
b. The Client agrees to use the Services provided
by Vikont as permitted by applicable local, provincial, state, and
federal laws. The Client agrees, therefore, not to use the Services
to conduct any business or activity or solicit the performance of
any activity that is prohibited by law, libelous, or against any
Vikont policy
c. Vikont reserves the rights to refuse Service to
any new or existing Clients and refund the remaining balance on
the account, if any.
d. The Client is solely responsible for any legal
liability arising out of, or relating to, his/her web site at Vikont.
The Client represents and warrants to Vikont that it holds the necessary
rights to permit the use of any of the items on his/her web site,
and, that the use, reproduction, distribution, transmission or display
of any data to the public, and any material to which the public
can link through, or any products of services made available to
the public through his/her web site, will not
1. Violate or potentially violate any criminal laws
or any rights of any third parties, including, but not limited to,
such violations as infringement or misappropriation of any copyright,
patent, trademark, trade secret, music, image, or other proprietary
or property right, false advertising, unfair competition, defamation,
business or personal dispute or argument, invasion of privacy or
rights of celebrity, violation of any anti discrimination law or
regulation, or any other right of any person or entity, or any personal
or business argument or dispute; or
2. Contain any material that is: unlawful, harmful,
fraudulent, libelous, slanderous, threatening, abusive, harassing,
defamatory, vulgar, obscene, profane, hateful, racially, ethnically,
disputatiously, argumentatively or otherwise objectionable, including,
without limitation, any material that encourages conduct that would
constitute a criminal offense, give rise to civil liability, or
otherwise violate any applicable local, provincial, state, national
or international law. Client agrees to indemnify and to hold Vikont,
and any third party entities related to Vikont, harmless from and
against any and all liability, loss, damages, claims, or causes
of action, including reasonable legal fees and expenses arising
out of or related to:
· The Client's breach of any of the forgoing
representations and warranties, or any other third party claim with
respect thereto.
e. The Client understands and agrees that hosting
of the Client's web site is at the sole discretion of Vikont. Vikont
may at its sole discretion discontinue Service to any Client operating
a web site that Vikont deems to be in violation of Section (3d.)
of these Terms and Conditions.
f. Vikont accounts cannot be transferred or used by
anyone other than the subscriber. Clients may not sell, lease, rent
or assign the connection or parts of the connection to any party
not named in this agreement, unless the Client has entered into
a Reseller Agreement with Vikont.
g. Use of other organizations' networks or computing
resources is subject to their respective permission and usage policy.
h. Client will endeavor to prevent viruses from corrupting
Vikont systems. Vikont may run anti-virus programs to minimize damages.
i. Client acknowledges that any recommendations by
Vikont employees for Services or products ancilliary to Vikont's
services are the recommendations of that employee and not of Vikont.
Vikont does not warrant the integrity or quality of the service
or product provided by such third parties.
j. In the case of domain name registration, the Client
warrants by submitting an application for domain name registration
that, to the best of Client's knowledge and belief, the information
submitted therein is true and correct, and that any future changes
to this information will be provided to the Registrar on a timely
manner.
k. In the case of domain name registration, Client
agrees that, by registration of a domain name, such registration
does not confer immunity from objection to either the registration
or use of the domain name.
4. Indemnification
The Client agrees to protect, defend, hold harmless and to indemnify
Vikont, its Executives, Directors, Officers, Managers, Employees,
Consultants and Agents, from any claims, including attorney's fees,
resulting from the Client's use of Vikont's Services.
5. LIMITED LIABILITY
a. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLIENT UNDERSTANDS,
AGREES AND ACKNOWLEDGES THAT IN NO EVENT AND UNDER NO LEGAL THEORY,
SHALL VIKONT BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR, INCLUDING
BUT NOT LIMITED TO, THE LOSS OF CLIENT'S DOMAIN NAME; ANY BUSINESS
LOSS, REVENUE DECREASE, EXPENSE INCREASE; COSTS OF SUBSTITUTE PRODUCTS/SERVICES;
OR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT
DAMAGES OF ANY KIND ARISING FROM, INCLUDING BUT NOT LIMITED TO,
THE USE, OR INABILITY TO USE, ANY OF VIKONT'S SERVICES; ANY MALFUNCTION
OR INCOMPATIBILITY OF TECHNOLOGIES INCLUDED WITH VIKONT'S SERVICES;
ANY TECHNOLOGIES ADDED, REMOVED OR ALTERED BY CLIENT OR THIRD PARTY,
INCLUDING BUT NOT LIMITED TO, SCRIPTS AND/OR SOFTWARE USED FOR OR
ON THE CREATION OR OPERATION OF CLIENT'S WEBSITE. ALL OF THE FOREGOING
IS APPLICABLE REGARDLESS OF WHETHER VIKONT HAS BEEN ADVISED OF THE
POSSIBILTY OF SUCH DAMAGES. IN NO EVENT SHALL VIKONT'S LIABILITY
EXCEED THE INITIAL FEE OR ONE (1) MONTH'S FEE PAID BY CLIENT TO
VIKONT. THIS LIMITATION OF LIABAILITY AND RISKS IS REFLECTED IN
THE PRICE OF VIKONT'S SERVICES.
b. The Client acknowledges that Vikont makes an honest
effort to keep the information available on Vikont's systems accurate.
However, Vikont can make no warranty of any kind, either expressed
or implied, regarding the quality, accuracy, or validity for the
data and/or information available. Use of information obtained from
or through Vikont is at the risk of the Client.
c. The Client acknowledges that the information available
through the interconnecting networks may not be accurate. Vikont
has no ability or authority over the material. Vikont can make no
warranty of any kind, either expressed or implied, regarding the
quality, accuracy, or validity of the data and/or information residing
on or passing through these networks. Use of information obtained
from or through Vikont Services is at the risk of the Client.
d. The Client understands, agrees and acknowledges
that Vikont makes an honest effort to provide the Client with Technologies,
Developments and Innovations that part of them are being licensed,
or co-branded, from or by, third-party entities. However, Vikont
can make no warranty of any kind, either expressed or implied, regarding
the quality, accuracy, reliability or validity for the application(s),
data and/or information involved in such items. Vikont specifically
disclaims all warranties of merchantability and fitness for a particular
purpose. The use of these application(s), data and/or information
obtained from or through Vikont, or any other referred third-party,
directly or indirectly, is at the risk of the Client.
6. Payment of fees for domain registration
Client agrees to pay the appropriate domain name registration
fee as displayed on the Vikont order form. You will not be billed
by another party for your domain name registration.
7. Payment of fees and penalties
a. The Vikont accounting cycle begins on the 1st day of each month
(the "Accounting Cycle") and ends on the last day of that
month. Charges for new accounts are prorated. Charges for terminating
accounts are not prorated.
b. Service payments will be submitted in advance of
receiving Services. The starting date of the billable period will
be the earlier of - the day we receive the electronic order form
or the day Client signs up via fax.
c. The Client acknowledges that he/she is responsible
to initiate a payment in order to renew his/her account once the
original service-period has ended.
d. Payment is due at the beginning of each Accounting
Cycle.
e. Delinquent accounts are those that remain unpaid
5 days after the beginning of the Accounting Cycle.
f. Accounts that are delinquent are put on "accounting
hold" and may not be used. Accounts that are unpaid for an
accounting cycle automatically have their files archived. Accounts
that are unpaid for two (2) Accounting Cycles have their files purged.
Vikont accounts continue to accrue charges while they are on hold.
g. There is a service reconnection charge equal to
one half the currently charged set-up fee to remove accounts from
accounting hold status.
h. The Client acknowledges responsibility for the
account until payment in full is made.
i. There is a CAD $25.00 service charge for each check
that is not honored.
j. Trades, Charity and Promotional accounts are NOT
qualified for our special discount on advance payment.
k. The Client will be charged for excessive bandwidth
usage (above the relevant allowance of the chosen service package).
It is the Client's responsibility to monitor the amount of bandwidth
of his/her account, on a daily basis. Vikont has no obligation to
warn the Client regarding the excessive bandwidth usage.
l. Client is responsible to ensure that payment to
Vikont made by check or money order is sent to our address:
Vikont Solutions Corp.
25 Richview Road. Suite 709
Etobicoke ON M9A 4Y3 Canada
8. "NOT-TO-RENEW" Requests
a. This Agreement will commence upon the Client's acceptance of
it and continue on a month-to-month basis.
b. For Clients that pay on a monthly basis ONLY -
"NOT-TO-RENEW" requests for Vikont accounts must be given
via e-mail to Vikont billing department (Billing department on-line
e-mail form available on the contact section of Vikont's website).
Such requests must be received by 5PM Eastern Standard Time seven
days before the end of month, in order to be processed by the end
of the same month.
c. For Clients that pay on a non-monthly basis (3,6
and 12 months) ONLY - "NOT-TO-RENEW" requests for Vikont
accounts must be given via e-mail to Vikont billing department (Billing
department on-line e-mail form available on the contact section
of Vikont's website). Such requests must be received by 5PM Eastern
Standard Time 30 DAYS before the account's anniversary date, in
order to be processed before the anniversary date. This will prevent
an automatic renewal and charge.
d. All Vikont accounts must be paid in full before the transaction
will be considered complete.
e. Vikont will provide a 30-day money back guarantee.
The 30 days start from the earlier of the day we receive the electronic
order form or the day Client signs up via fax. In any case, the
set-up fee, extra bandwidth and extra storage space charges are
not refundable.
f. Cancellations will NOT generate ANY refund.
9. Abuse of Services
a. Any use of Vikont system resources that disrupts the normal use
of the system for other Vikont Clients is considered to be an abuse
of system resources and is grounds for administrative intervention.
Some examples of system abuse include, but are not limited to, spawning
dozens of processes, consuming excessive amounts of memory or CPU
for long periods of time, spamming or mass emailing using internal
or external mail and/or news servers. Without limiting the scope
of the above, Vikont forbids the storage of illegal/pirated software
(warez), the use of any type of IRC bot and/or proxy (including,
but not limited to, bnc and eggdrop), the storage and use of any
type of software intended for hacking/cracking purposes and the
storage or sale of bulk e-mail lists intended for spamming or resale
purposes.
b. Depending on the nature and the severity of the
abuse, the user may receive an E-mail warning or have his/her account
suspended by Vikont Technical Support. If the misuse is unintentional,
the suspension may be rescinded following discussion with Vikont
Technical Support. If the misuse is intentional, the suspension
may be rescinded at the discretion of the Operations Manager, and
may require the payment of a service re connection charge. Occasionally,
unintentional misuse is misclassified as intentional misuse. Clients
who believe their activity has been misclassified may appeal to
the Operations Manager. However, spamming activities will result
in immediate termination of services to Client.
c. Unethical and criminal offenses are violations
of Vikont conditions of use. You are expected to report to Vikont
any information you may have concerning instances in which the conditions
of use have been or are being violated. When Vikont becomes aware
of possible violations, we will initiate an investigation. At the
same time, in order to prevent further possible unauthorized activity,
Vikont may suspend access to services to the individual account
in question. Confirmation of violations may result in cancellation
of the individual account and/or criminal prosecution. The account
suspension may be rescinded at the discretion of the Operations
Manager, following payment of a re-connection charge $80CAD.
10. IP Addresses
Vikont maintains control and ownership of any and
all IP numbers and IP addresses that may be assigned to the Client
and reserves in its sole discretion the right to change or remove
any and all IP numbers and addresses.
11. Intellectual Property
Client warrants that it will not copy, reproduce or
republish any material, in whole or in part, located on the Vikont
website. Client will not use the trademarks or copyrights of Vikont.
Client will not misrepresent its relationship with Vikont or attempt
to pass itself off as Vikont or in any way claim that it is Vikont.
12. Assignment and Agents
a. The rights and liabilities of the parties hereto will bind and
inure to the benefit of their respective successors, executors and
administrators, as the case may be, provided that the Client may
not assign or delegate its rights and obligations under his business
relationships with Vikont, either in whole or in part, without the
prior written consent of Vikont. Vikont may assign its rights and
obligations under this Agreement to a third party in connection
with a merger, consolidation and sale of all or substantially all
of Vikont's assets or other corporate reorganization.
b. Client agrees that if an application for domain
name registration or web hosting service completed by an agent for
the Client (sometimes called Administrative Contact), the Client
is nonetheless bound as a principal by all terms and conditions
herein.
13. Governing Law/Severability
Any agreement, arising from the business relationships
between Vikont and the Client, will be governed by and construed
in accordance with the laws of the Province of Ontario (Canada),
without reference to its conflicts of laws principles. Client agrees
that any litigation or arbitration between the parties will take
place in Ontario (Canada), and consent to personal jurisdiction
and venue in that Province. If any provision of that agreement is
found by a court of competent jurisdiction to be unenforceable for
any reason, the remainder of that agreement will continue in full
force and effect.
14. Age of Majority
Vikont cannot accept agreements and payments from
persons under the age of 18 years. Therefore, Vikont requires that
its agreements be made with a person who is qualified to contract.
As such, the Client must be over the age of 18 years. Otherwise,
a parent or guardian must accept this Agreement and ensure the proper
payment.
15. Complete Understanding/Modification
These Terms & Conditions constitute the
full and complete understanding and Agreement of the Client and
Vikont, relating to the subject matter hereof, and supersedes all
prior understandings, agreements, representations and warranties
relating to such subject matter. Any waiver, modification, or amendment
of any provision of these Terms and Conditions, initiated by the
Client, will be effective only if accepted in writing and signed
by Vikont Solutions Corp. 
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